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Lotus Domino Help Desk Courses & Tutorials
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| You are in: Catalog - Classes, Tutorials, Reference Guides & Teaching materials for IBM Lotus Software - Lotus Domino Administration & Development & Help Desk Courses - Lotus Domino Help Desk Courses & Tutorials |
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Classroom and online courses, tutorials, and reference materials assist your help desk team to gain the skills they need for effective end user support. Select the training that meets your needs.
For training on Lotus Notes, Domino, Sametime, Quickr, Forms, Portal, Websphere, ActiveInsight and other IBM Lotus software, go to our home page. |
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IBM Lotus Notes and Domino 8.5x Help Desk Troubleshooting |
Instructor-led |
| The IBM Lotus Notes and Domino 8.5x Help Desk Troubleshooting instructor-led online or classroom course, will teach you the skills to effectively support Lotus Notes end-users. You will also have the opportunity to ask your instructor about the support questions that are giving you difficulty.
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Lotus Notes Domino 8 Help Desk Troubleshooting Course |
Instructor-led |
| After completing Help Desk Basic Troubleshooting for IBM Lotus Notes Domino 8 instructor-led online or in the classroom course, you will be able to provide effective end user support. You can also get your most vexing Notes support questions answered by a certified, experienced Notes instructor.
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Lotus Domino 8 Help Desk Tutorial |
Downloadable |
| This Help Desk Fundamentals for IBM Lotus Domino 8 self-paced course will help you offer basic information to Lotus Notes users attempting to solve the most common user error and problems, as well as provide the answers to the most frequently asked questions.
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Lotus Domino 7 Help Desk Tutorial |
Downloadable |
| This Help Desk Basic Troubleshooting for IBM Lotus Domino 7 self-paced course will help you provide support beyond the basic level, including resolving issues such as password security and ID recovery, troubleshooting a user's mail file or access to a database, and providing in-depth information into managing Notes databases, replication, and Web access.
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Icons indicate the type of learning tool:
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 | Courseware for your instructor-led classroom
|  | Self-paced course in HTML and/or SCORM for your deployment
|  | Quick reference card or job aid for distribution
|  | Classes delivered online or in the classroom by Certified instructors.
|  | Hands-on self-paced course delivered on LEO
If what you need isn't in your language of choice, please Contact Us. |
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| Lotus Domino Administration & Development & Help Desk Courses Home Page |
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