| Description: |
To register click on your preferred course section date and time.
If your end users have been bombarding you with questions you can’t answer, this course will empower you to respond effectively! Take advantage of the opportunity to present your questions to the Notes 8 certified instructor!
Audience:
This course is designed for Notes 8 first-level Help Desk support representatives ready to become second-level support representatives.
Delivery Format:
This instructor-led course is available both online and in the classroom. Total class hours are 16. The class offerings shown on the right identify the delivery format.
Course Topics:- Introducing Help Desk troubleshooting resources
- Managing the user's workstation
- Diagnosing problems with deploying welcome pages
- Managing server and database security issues
- Troubleshooting mail routing and delivery
- Troubleshooting IBM Lotus Notes mail issues
- Troubleshooting replication
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| Cost: |
Quantity
Purchased |
Cost
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| 1+ |
$1,200.00 |
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