| Description: |
To register click on your preferred course section date and time.
Crank your help desk troubleshooting skills up a notch and successfully resolve help desk issues and answer end-user questions. Use this opportunity to exploit your instructor's expertise and ask questions.
Audience:
This course is designed for Notes 8.5x first-level Help Desk support representatives ready to become second-level support representatives.
Delivery Format:
This instructor-led course is available both online and in the classroom. Total class hours are 16. The class offerings shown on the right identify the delivery format.
Course Topics:- Help desk resources
- Managing the user's workstation
- Server and database security issues
- User database issues
- Mail routing and delivery
- Lotus Notes mail issues
- Replication issues
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| Cost: |
Quantity
Purchased |
Cost
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| 1+ |
$800.00 |
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